Shipping Policy

At Michael Cisneros Fine Jewelry, we understand the importance of receiving your purchase in a timely and secure manner. We strive to provide the best shipping options for our customers and offer a variety of shipping options to meet your needs.

Shipping Rates:

Our shipping rates are based on the total weight of your order and the shipping method you select. You can view the shipping options and their corresponding rates during the checkout process.

Order Processing:

Typically, in stock orders are processed and shipped within 1 business days of receipt, pending availability and credit verification. The processing time on custom orders varies. Business days are Monday through Friday, excluding holidays. Please email us if you need the order rushed.

Shipping Methods:

We ship using USPS. We offer a variety of shipping methods to meet your needs, including:

USPS:

Standard Shipping: This is our basic shipping option, which typically takes 3-5 business days for delivery.

Expedited Shipping: This option is for customers who need their order sooner and typically takes 1-3 business days for delivery.

Overnight Shipping: This is our fastest shipping option and typically takes next-day to 2–day delivery service by 6 PM business days for delivery.

International Shipping:

We do not ship internationally at this time.

Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package and check the status of your delivery.

Lost or Damaged Packages:

We take great care in packaging your order to ensure its safe arrival. However, in the event that your package is lost or damaged during shipping, please contact us immediately so we can investigate and resolve the issue.We cannot be held responsible for loss or damages incurred from shipping of products. Claims must be completed by appropriate parties.

Return Policy:

Please refer to our Return Policy page for information on how to return an item.

If you have any questions about our Shipping Policy, please do not hesitate to contact us. Please use our contact us section to initiate contact. Our customer service team is here to assist you.